1)   Whaddidoo Trouble Tracker 1.51
Whaddidoo
knowledgebase, vectorspace, help desk, tech support, search, technical, assist, recurring problems,

 2)   Responsive Knowledgebase 1.01
RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.
technical support, tech support, support desk, help desk, knowledgebase, database, helpdesk, supportdesk, support,